Returns & Exchanges Policy
At Accents@Home, we want you to love your space, which is why we offer a 14-day return window for most furniture and home decor items in their original condition. Please note that custom orders and final sale items are non-refundable to ensure we maintain the highest quality standards for all customers.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or visit one of our showroom locations with your original order confirmation and photo ID.
- 2.Inspection Process
Our logistics team will inspect the item to ensure it is in original, unassembled condition and free from any signs of wear or damage.
- 3.Return Logistics
Small decor items can be returned in-store, while larger furniture pieces require a scheduled pick-up subject to a nominal restocking and transport fee.
- 4.Refund Processing
Once the item is received and approved at our warehouse, your refund will be processed back to the original payment method within 5-10 business days.